terms and conditions

01Acceptance of Terms

By accessing or using the VELTRIX website or purchasing from us, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website or our services.

You confirm that you are legally able to enter into a binding agreement in your place of residence.

02Products and Pricing

We aim to describe and display our products as accurately as possible. Colours, images, and specifications may vary slightly from what appears on your screen or from manufacturer updates.

Prices are shown in the currency indicated on the website and may change without prior notice. Product availability is not guaranteed, and we may correct errors in pricing or product information at any time, including after an order has been placed.

03Orders and Payments

Placing an order is an offer to purchase. An order is accepted only once we confirm it, and we may decline or cancel any order, for example due to stock availability, pricing errors, or suspected fraud.

Payments are processed through third-party payment providers. By submitting an order, you confirm that the payment details you provide are accurate and that you are authorised to use the selected payment method.

04Shipping and Returns

Shipping options, estimated delivery times, and costs are shown at checkout. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, or other factors outside our control.

Returns, exchanges, and refunds are handled according to our Returns Policy and applicable consumer law. Nothing in these terms limits any statutory rights you may have.

05Intellectual Property

All content on this website, including the VELTRIX name, logo, text, graphics, product imagery, and design, is owned by or licensed to VELTRIX and is protected by applicable intellectual property laws.

You may view and print content for personal, non-commercial use. You may not copy, reproduce, modify, distribute, or use any content for commercial purposes without our prior written permission. Third-party brand names and trademarks belong to their respective owners.

06Limitation of Liability

To the fullest extent permitted by law, VELTRIX is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including loss of data, profits, or business.

The website is provided on an “as is” and “as available” basis, and we do not guarantee that it will be uninterrupted or error-free. Nothing in these terms excludes liability that cannot be excluded under applicable law.

07Contact Information

If you have questions about these Terms & Conditions, please get in touch with us through our contact page.